Store Address
7301 Staples Mill Rd
Richmond, VA 23228

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4.9 /5
124 reviews

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Mon - Fri 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

Check out our

Note: Any recommendations provided on are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.


Aug 13, 2018
There is not a better business in Central Virginia to have your vehicle serviced and maintained.
Aug 6, 2018
I had an amazing experience. Everyone was so knowledgeable and helpful. And, the showroom is a nice place to sit and wait while my tire was being switched out. I will definitely bring my car back for other things in the future.
Aug 6, 2018
Very clean professional shop with friendly knowledgeable staff. Well run operation.
Aug 2, 2018
Overall good experience and very happy with the price, we’ll be back again!
Aug 2, 2018
Very good work I appreciate there hard work
Aug 1, 2018
Second time at this location and had awesome customer service even a place for the kids to play while we waited... And less expensive than the Low price tire shop down the street...
Jul 30, 2018
The staff were very professional and welcoming!
Jul 30, 2018
Good brake job Done in a reasonable time.
Jul 30, 2018
My experience was awesome... staff was knowledgeable and extremely courteous and friendly. Tire prices and brand offered were great- definitely better than the competitors. My only complaint is the cashier put extra charges that weren't necessary on my bill initially without asking if I wanted those services. I declined them all and she was very amenable and kind about fixing the bill. I understand most business need to try to upsell products, but asking first is always a better way to do it. Other than that I will definitely give Big O my future business and highly recommend them.
Jul 30, 2018
Janne' could not have been nicer. Chris fixed my tire and was very polite and professsional . GOOD JOB BIG O TIRES !!!
Jul 27, 2018
New tire store in town and I have been twice for repairs and sent my son there to, good service and fast too
Jul 26, 2018
Staff was friendly, attentive and work was completed promptly and professionally.
Jul 24, 2018
Great place. Recommend highly for tires and service.
Jul 23, 2018
Excellent service and friendly smiles!!! Highly recommended...
Jul 21, 2018
Great staff. Fair prices. Fast and honest service.
Jul 18, 2018
All employees are great here. They are helpful and polite. Only store in Virginia that will be touching my car. Keep up the great work.
Jul 13, 2018
I drove straight from a Firestone store, where my tire was deflating having just run over a nail...where I was treated as if I was in the way. Once I arrived at Big O - I felt as if I stepped into a totally different world where service, kindness, professionalism, & customer service matter. Had a very positive experience because of the staff.
Jul 10, 2018
everything was perfect 100% great
Jul 9, 2018
Service was great and quick. Waiting area was comfortable & accommodating. Will definitely return.
Jul 9, 2018
Wonderful 1st experience. Keisha is a phenominal employee, knowledgeable and helpful. Had to buy a new tire, checked to see if i needed an alignment and the answer was no. Appreciated the honesty. They eill def be receiving my business going forward. Gtrat experience! Thank you O tire!!
Jul 9, 2018
It was a good experience, thanks
Jul 9, 2018
Store associates were very polite and very professional. They were helpful in every way
Jul 9, 2018
Good place all over but need my ac rechecked. It stop blowing cold air 1hour after i left.
Jul 3, 2018
This location has some of the best team members I have encountered. Always, friendly, knowledgable and timely. Added bonus i watched them really take care of an older woman who was waiting for her car. Once they decided it would take 2 hours to complete whatever service was being conducted they came over and offered her a ride home or anywhere she needed to go because they "didn't want her outside walking because it was too hot". Seriously, the kindest thing I have seen in a while.
Jul 2, 2018
From upper management down to customer service this place is definitely top of the line. Any problems get handled with the utmost importance and upper management is on it. They have definitely earned me as a lifetime customer for my vehicles needs. Thanks Bob and those who took care of me on 06/30/18. Very great group.