Store Address
7301 Staples Mill Rd
Richmond, VA 23228

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4.9 /5
85 reviews

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Mon - Fri 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.


May 15, 2018
May 14, 2018
Overall it was a good first impression. I was able to seen with an appointment and the technical was able to diagnose and solve the immediate problem. The technical also described to me what steps needed to taken in order to identify any areas where Freon may be leaking from the AC system.
May 8, 2018
In and out fast for an oil change. Thank You
May 7, 2018
This place recently opened and I have now been here twice. They know what they are doing and will spend the time to answer questions and explain things. The person who was actually working on my car called me so I didn't have to talk to him second hand.
May 7, 2018
Everything was good
May 2, 2018
I had another excellent experience yesterday. Thank you very much! There were two small hiccups that I know you are aware of, but I want to make sure that I mention here. First was the fact that I needed to review the invoice before I paid to ensure that all of my discounts were applied, which they were not. The person that helped me was very apologetic and helped me to make sure they were all properly applied before I paid. It was a difference of almost $100. Second, was the situation with noise coming from the driver side rear which had to be addressed after I was already onsite. I didn't mind waiting to make sure you got it right, but it could have been a bigger pain had I needed to be somewhere. In the future I would hope that something like that would be addressed before I arrive to pick up the car. None of those things will prevent me from bringing you more business or recommending you to others. I hope to be back in the near future to have you put new tires on my 1997 Corvette. Thanks again. Karl
May 1, 2018
The shop Installed wheels on my civic , when other shops refused to install them because they wanted to sell me new tires along with the install. Came in on a Saturday and was done within 1hr, no appointment was necessary. Great customer service, will he coming back the next time I need service done on my car.
Apr 27, 2018
KEISHA IS THE BEST! Great attitude and customer service orientated. Highly recommending this location.
Apr 27, 2018
Great service!
Apr 27, 2018
We are very pleased and we will continue to bring our business to you guys.
Apr 25, 2018
We appreciate your willingness to work on our imported cars.
Apr 20, 2018
Thanks again!
Apr 19, 2018
The staff and quality of work along with the value of the cost was outstanding. Look forward to future business.
Apr 16, 2018
I came in for an oil change because of a very good deal with a coupon. The front desk attendant was very friendly and did not delay. During the oil change, damage to one of my tires was discovered and I was notified, and options were presented to me. As a result, I also got a new tire to avoid future problems. I was appreciative of this. Very good service, and friendly people. My experience was a good one.
Apr 11, 2018
Your staff was by helpful and quick in getting me new tires for my truck. Thanks again.
Apr 9, 2018
Courteous, professional service. Work completed when promised.
Apr 5, 2018
Got an alignment for my truck very satisfied with their work and priced fair ,didn’t take them too long to get it done so definitely recommend this place, I’ll be sending my friends their way.
Apr 4, 2018
Very pleased!
Apr 3, 2018
Big O Tires takes great care of their customers!!
Apr 3, 2018
Service was great
Apr 2, 2018
It was a great overall experience from start to finish.
Mar 29, 2018
I have used them twice so far and they have been helpful, friendly, and accommodating. Both times drove me home after I dropped my car off. I won’t be taking my vehicles anywhere else.
Mar 29, 2018
Very happy with the work.
Mar 27, 2018
Oil change and two new tires- in and out the door in 45 minutes. Everything was great; thanks!
Mar 23, 2018
I needed two specific tires and Big O had the best price. Appointment made for next day. Showed up and they had me finished before I could finish my first email while I was waiting. Great facility and people.