Store Address
7301 Staples Mill Rd
Richmond, VA 23228

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4.9 /5
39 reviews

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Mon - Fri 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

Check out our

Note: Any recommendations provided on are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.


Jan 20, 2018
The staff were extremely nice, Gabe me updates on my car, gave accurate assessments, and offered quality service.
Jan 18, 2018
Now that I know Ky is working in a managerial role, I will continue to patronize Big O Tires in the future, as I did for the first time this week. The staff is also friendly, attentive and conscientious. Also, the work was done correctly and in a timely manner. Keep up the good work!
Jan 15, 2018
Fast and friendly just like I like it 🤗
Jan 15, 2018
I was greeted at the door and my needs were handled efficiently. It took a little longer than I expected for the shop to contact me that the work was done but overall my experience was good and I’ll give them another shot the next time i need tires.
Jan 15, 2018
I was looking for a special order tire which other shops could not seem to locate. Big O located a set and had them shipped in and on their floor within a week. I made an appointment and got an alignment, all four tires mounted and balanced, and was on my way in less 1 hour and 30 minutes. Overall a very good tire buying experience.
Jan 15, 2018
It was great both times I took my truck to get service I will come back again
Jan 14, 2018
I called at 9 AM becsuse I blew out a tire and they took care of me right away! Friendly staff!
Jan 8, 2018
Excellent customer service. Had to do a tire replacement and fill a spare tire. I was greeted at my car and was helped walk in with both tires. In and out in 20 mins.
Jan 8, 2018
I drove from NY for a cheer competition had multiple vehicle issues. Got to hotel and had a flat. I was told there was a shop by hotel staff close. Changed tire and went over to big O. Nothing but awesome people! The lady at front desk was amazing! She totally understood my stress and had the guys in back check everything because I had to make a 680 mile trip back Sunday. I would recommend this place to anyone if I lived there! Thank you for helping me out.
Jan 8, 2018
Friendly staff, great prices. Will definitely be back!
Jan 7, 2018
The wait was long for two tires, over an hour an half, but the prices were reasonable.
Jan 5, 2018
It was a great experience. I will definitely go here again to buy tires and other things.
Jan 5, 2018
Great service
Jan 1, 2018
quick service, friendly, knowledgeable staff. Like that they provided a detailed printout of everything they checked
Dec 28, 2017
Wow - I was greeted at my car, everyone was incredibly helpful and knowledgeable! Very service oriented. They even had fresh popcorn and cookies.
Dec 27, 2017
What a great experience! So glad to have big o tires in town. Everyone was super friendly and helpful. Car was ready when promised. Price was right too. I'll definitely be back!
Dec 25, 2017
The people are very friendly
Dec 25, 2017
Fast service at competitive price. Not pushy, listened to what I wanted and sold me what I needed.
Dec 25, 2017
Thank u
Dec 23, 2017
First time at Big O Tires. Very friendly, fast and efficient. Will definitely go back.
Dec 20, 2017
I decide to get a oil change to see what the new store was about . To my surprise there was one of the most honest service manger that I had ever known working there . He was my guy back in day at Merchant and Firestone . He honest and trustworthy , so I am now a customer of Big O tires.
Dec 10, 2017
Clay is awesome and went out of his way to find a part for me and get it put on. In addition i kept adding to my list of to dos. A bunch of little things that I can easily do on my own but never have the time to. Will definetly be back to Big O for any work on my truck or my husbands that i dont have the time to do myself. Awesome place, great customer service, dealer like waiting area, and ABOVE ALL NOT PUSHY OR SALESY. They just want to get you car in, fixed and back in your hands. Super great shop!!!
Dec 7, 2017
I was greeted at my car by Keisha, seeing a woman made me feel very comfortable. The waiting area looks like something out of the dealership. Very knowledgeable staff and everyone was friendly and helpful. I wasn't pressured into buying anything which was refreshing. They completed a courtesy check of my vehicle and let me know of any issues that needed to be addressed. I HIGHLY RECOMMEND this service center to anyone looking for honest people to work on your vehicle.
Dec 7, 2017
Truck runs great with new shoes
Dec 4, 2017
Very impressed with staff and business