BIG O TIRES STORE

Store Address
4245 S Mason St
Fort Collins, CO 80525

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4.9 /5
124 reviews

Give Us a Call
(970) 223-0415

Email us
store006220@bigostores.com

Hours
Mon - Fri 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Spanish Spoken Here
  • Customer Pick-Up / Drop-Off Service Offered
  • Complimentary Beverages Available
  • Offers Overnight Key Drop
  • Full Diagnostic and Mechanical/Engine Repairs
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Mar 20, 2019
Great experience! Thank you!
Business Owner replied on Mar 20, 2019:
Hello Robert, thank you for coming and seeing us! We appreciate your business! Have a good rest of your day and safe travels-Taylor, Marketing.
Mar 18, 2019
Survey
I was greeted immediately upon entering the building, I explained my issue and was able to make an appointment for the next day, which worked perfectly. Everyone there is always friendly and professional. Keep up the good work!
Feb 28, 2019
The store owner, Danny, met me at the door and was very helpful and cared about what experience I was going to have from beginning to end at his location. Jordan at the counter has always been friendly and knowledgeable of what their store offers, as well. Dave and another mechanic were extremely helpful to help with making sure my vehicle left their bay exactly how I had requested. I went in, described what issue I was having, and they were able to diagnose the issue on the 1st attempt and repair it all within an hour timeframe and didn’t charge me $1 extra to handle an issue that a dealership or any other establishment would have dug deeper into any customers for... guaranteed. I will be returning to this Fort Collins location whenever I can or am in need of their expertise. Thanks again gentlemen!
Business Owner replied on Mar 1, 2019:
Good Morning Dane, we appreciate you sharing your experience at the store with us! It is greatly appreciated and helps the team out tremendously. Thank you for your loyalty and we look forward to helping you with your automobile needs. Have a good weekend and safe travels-Taylor, Marketing.
Feb 14, 2019
Took my 4 runner in for some front end work. Danny and Billy are excellent employees who helped me tremendously. Thanks again
Business Owner replied on Feb 15, 2019:
Hello Michelle, sounds like everything went smoothly! We appreciate you coming into our store and leaving the owner and Billy a nice review! Thank you for your business and if there is ever anything else we can help you with, please let us know! Have a good weekend and safe travels-Taylor, Marketing.
Feb 14, 2019
I shopped around town to get all season tires. Your store not only had a great mid-range tire it was at a good price. I could have gotten the best tire but my car is an older model with about 50K miles left in it. Billy was so helpful. He went over all the important issues to consider and even helped me with disposing of some other tires. Good advice!
Business Owner replied on Feb 14, 2019:
Hello Lillian, thank you for the review on our Mason store and Billy! Glad Billy was able to get you all set up, and if you ever have any questions or concerns about your vehicle since it is getting up there in age, please give us a call! Have a good day and safe travels-Taylor, Marketing.
Feb 1, 2019
I had recently purchased a set of AT tires for my Outback. A week later, my low pressure light came up, so I swung by the shop and they topped it off. It happened a week later and the manager told me if it happened again to swing by and he'd personally handle it. It happened again so I stopped by and left my car. There was a 2" screw in between the treads (hence why it wasn't discovered). They had it fixed within an hour, no cost.
Jan 28, 2019
both bigo and meinecke were better than normal
Business Owner replied on Jan 28, 2019:
Hello Greg, thank you for leaving us a review! We greatly appreciate the comment, and if there is ever anything we can do to exceed expectations, please let us know! Have a good week and safe travels-Taylor, Marketing.
Jan 18, 2019
Always feel welcome here and know that they will take care of me no matter what car I bring in. I will always drive across town to the south mason Big O rather than the other one on timberline.
Business Owner replied on Jan 18, 2019:
Hello Tom and Laura, thank you for leaving us some feedback and complimenting the South Mason store! We greatly appreciate your business and honesty! We always try to take care of everyone the best that we can! Have a good weekend and safe travels-Taylor, Marketing.
Dec 20, 2018
Great people.
Dec 14, 2018
Only place I take our cars - excellent personnel!
Business Owner replied on Dec 14, 2018:
Hello Terry, thank you for your review of the store and your loyalty towards us! We greatly appreciate your business and if there is ever anything else we can do to help, please let us know! Have a good weekend and safe travels-Taylor, Marketing.
Dec 7, 2018
I was very pleased with the service which I experienced at Big O. It has been awhile since someone was concerned, listened to and helped a senior citizen with some questions and answers. Vehicle seems to be performing great at this time. Thanks to Billy and all the good people at Big O! Would not hesitate to come back. Vince.
Business Owner replied on Dec 10, 2018:
Hello Vince, we appreciate this review on Billy and the store! If there is ever any questions about services or your vehicle, please give us a call and we would be more than happy to help you Vince! We are here to listen and to help! Have a good week and safe travels-Taylor, Marketing.
Dec 7, 2018
I needed 4 new rims for my car. Big O directed me to a site to order them directly and avoid any overhead. They were shipped directly to the store and Big O had them mounted on my car the next day by noon, including reinstalling the air pressure sensors. They did a great job.
Business Owner replied on Dec 7, 2018:
Hello Dave, we appreciate the feedback on the store! I hope you enjoy the new rims! We appreciate your business and if there is ever anything else we can do to help, please give us a call! Have a good weekend and safe travels-Taylor, Marketing.
Nov 30, 2018
My battery went dead in the Target parking lot near my Big O store, where I have purchased tires in the past. I walked over and immediately received wonderful service, with a staff member walking over and starting my car with a portable battery charger and then very quickly and professionally installing a new battery. The service was very fast and very professional.
Business Owner replied on Nov 30, 2018:
Hello John, I am so glad that the crew was able to help you out and get your vehicle started! We appreciate your business and you taking the time to write us a review! Have a good weekend and safe travels-Taylor, Marketing.
Nov 19, 2018
I wanted to thank you for your honesty and quick care during my recent visit. I needed a new tire due to hitting something in the road, and when I asked if I needed four new tires, the nice gentleman who was helping me told me that my rear tires were still in good shape and that I only needed new front tires. He could easily have told me that I needed four new tires and I likely would have believed him, so his honesty was refreshing and further made me a customer for life! Thank you.
Business Owner replied on Nov 24, 2018:
Hello Becky, we appreciate this wonderful feedback! It is our job, to be honest, and to only recommend services that you need! If there is ever anything else we can do to better serve you in the future, please give us a call! Have a good day and safe travels-Taylor, Marketing.
Nov 17, 2018
Great job.
Business Owner replied on Nov 17, 2018:
Hello Jim, thank you for the review! We greatly appreciate you taking the time to write us a review and coming into our store! Have a good weekend and safe travels-Taylor, Marketing.
Nov 15, 2018
Jordan was great.
Business Owner replied on Nov 16, 2018:
Hello Gerry, thank you for the 5 Star Review on Jordan! We greatly appreciate it! I will be sure to let him know! Have a good weekend and safe travels-Taylor, Marketing.
Nov 13, 2018
I've been going to the Mason store for about 13 years, and I love the store.
Business Owner replied on Nov 14, 2018:
Hello Madelyn, THANK YOU! We greatly appreciate your loyalty, I am so glad that we have been able to help you for that amount of time! If there is ever anything we can do to help you, please do not hesitate to call us and we will see what we can do! Have a good day and safe travels-Taylor, Marketing!
Nov 8, 2018
Was able to make a same day appointment, no problem. Knowledgeable employees and I always feel like I'm being treated with respect.
Business Owner replied on Nov 9, 2018:
Hello Katie, glad everything went smoothly! We appreciate your business! Glad that you felt welcome, that is our goal as a team! Have a good day and safe travels-Taylor, Marketing.
Nov 7, 2018
Great customer service. Finding a place to park is always an issue, but aside from that it was a great experience.
Business Owner replied on Nov 7, 2018:
Hello Jose, we appreciate you taking the time to write us a review and thank you for the 5-star rating! We apologize for the parking, it is a little tight, but we appreciate you coming back! Have a good day- Taylor, Marketing.
Nov 7, 2018
I always get great customer service here!!! They explain everything and are very helpful in what needs to be done.
Business Owner replied on Nov 7, 2018:
Hello Shari, thank you for the review! We appreciate your comments and glad that the crew could help you! If you ever have any questions, please do not hesitate to call us! Have a good day and safe travels-Taylor, Marketing.
Nov 2, 2018
great customer service
Business Owner replied on Nov 2, 2018:
Hello Stephen, thank you for the review on our crew! Have a good weekend and safe travels-Taylor, Marketing.
Nov 1, 2018
Friendly staff and timely work
Oct 31, 2018
Good service.....good tires.....good neighbors. Thanks.
Business Owner replied on Oct 31, 2018:
Hello Douglas, glad that our crew is able to provide exceptional service! Also glad that we are able to maintain a good relationship as being a neighbor. If you ever have any questions, please do not hesitate to call us! Have a good day and safe travels-Taylor, Marketing.
Oct 18, 2018
The only place I would choose to buy tires!
Oct 14, 2018
I went into the 8th of October at the mason street store in Fort Collins and was helped by Billy Irvine. He was respectful and very accommodating to me. I wanted Michelin tires and he didn’t try to sell me anything else. I got a competitive price and he placed my order and set up installation on Wed Oct 10th. My service on the 10th was okay, but not to the extent Billy gave me. He was off that day. If Billy had been there, I’m sure all of my ratings would have been a 5.
Business Owner replied on Oct 15, 2018:
Hello Barbara, thank you for the review on Billy! Billy is our new salesmen and he seems to do quite well! We appreciate you taking the time to come in and write us a review! I apologize for any inconvenience that you may have experienced on Wednesday! Have a good week and safe travels-Taylor, Marketing.