BIG O TIRES STORE

Store Address
100 Southside Dr
Basalt, CO 81621

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4.8 /5
75 reviews

Give Us a Call
(970) 927-3038

Email us
store006258@bigostores.com

Hours
Mon - Fri 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

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* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 30, 2018
The customer service at Big O Tires was superlative--even in the midst of a chaotic afternoon. I was helped by Zach, who seemed to have all the time in the world to be warm, friendly, and professional. The next day, Daniel was equally kind and helpful. Thank you
Business Owner replied on Dec 5, 2018:
Juliana, thank you for taking the time to let us know about your experience! We are glad to hear our staff took great care of you. We hope that you have a great day!
Megan P.
Nov 27, 2018
Very nice and helpful people working there and helped me fast and jist before the storm hit to gey my new snow tires on ! Thank yoi!
Business Owner replied on Dec 3, 2018:
Thanks for leaving us such a great review, Jesse! We're so pleased to hear that we were able to help you out. Hope to see you soon!
Megan P.
Nov 22, 2018
Quick, friendly and competent service
Business Owner replied on Nov 28, 2018:
Thanks for leaving us such a great review, Chris! We're so pleased to hear that everything was completed quickly and to your satisfaction. Hope to see you soon!
Megan P.
Nov 14, 2018
Fast, efficient, and knowledgeable as always. I'll never go anywhere else!
Business Owner replied on Nov 19, 2018:
We always love to receive great feedback, Josh. We'll pass your comments on to the team! We hope that you have a great day!
Megan P.
Nov 9, 2018
Super guys!
Business Owner replied on Nov 12, 2018:
Thanks for the great feedback, Ginger! We're so pleased to hear you had such a wonderful experience with our team. Hope to see you soon!
Megan P.
Oct 27, 2018
This store has had some really unfriendly people working the front desk in the past, but everyone there now is great. All I expect is a greeting. Two of the men in the garage at Big O in Basalt go the extra mile with customer service and product knowledge: Michael and Trevor. These two men figured out why my tires kept losing air, a problem that persisted for a couple of years and no one else knew how to fix. Michael and Trevor are always super nice and helpful. Also very smart!!! Hang on to these two great employees! Thank you!
Business Owner replied on Oct 29, 2018:
Thanks for leaving us such a great review, Anne-Marie! We're so pleased to hear that you enjoyed your visit with Michael and Trevor. Hope to see you again soon!
Megan P.
Oct 12, 2018
Great service and all around experience
Business Owner replied on Oct 13, 2018:
Thanks, John, for taking the time to share your thoughts! We look forward to seeing you soon!
Megan P.
Oct 7, 2018
Herndon was awesome! Need more employees like him!
Business Owner replied on Oct 9, 2018:
Thanks for the great comments about our staff! We look forward to seeing you soon!
Megan P.
Sep 26, 2018
great service
Business Owner replied on Sep 27, 2018:
Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sep 17, 2018
Thank you for being efficient in diagnosing my problem and working with me for the most cost effective solution.
Business Owner replied on Sep 18, 2018:
Amy, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Megan P.
Sep 10, 2018
I've been going to these guys since I moved to the valley. They've always been honest and done good work for a reasonable price. I'll keep going to them for my basic maintenance needs.
Business Owner replied on Sep 11, 2018:
Robert, thanks for sharing all the details about your experience with us! We appreciate your business and look forward to seeing you soon!
Megan P.
Aug 27, 2018
I am so pleased that you are now accepting appointments!
Business Owner replied on Aug 28, 2018:
Jennifer, we are so happy to read such a great review about Big O Tires. Thank you and we hope to be of service to you again!
Megan P.
Aug 23, 2018
Daniel was wonderful - professional, courteous and always a smile!
Business Owner replied on Aug 24, 2018:
Kate, we are happy to hear that Daniel was able to provide great service to you! Thank you and we look forward to your next visit!
Megan P.
Jul 28, 2018
Zach at the store is fabulous! Very polite, positive and upbeat. The store were going to repair a flat, but my tire was ripped too bad from an off road sharp object, so my tire was not repairable. Since I was not ready to buy new tires, they put on my spare, put the bad tire in my trunk; and did not charge a penny. All free of charge and done within 45 minutes!
Jun 28, 2018
We do not have enough words to thank these guys. We were on vacation in Aspen. While coming back to Fort Collins there was severe vibration. We came here. They were pretty close to closing. Without hesitation they took my car in for inspection. We were so surprised to see that they fixed the issue in minutes....literally. And they didn't even charge us. Such compassion and service shows the character of all the people work there. Thank you guy so much. Because of you we are safe and sound. God bless you and your family.
Jun 4, 2018
Friendly, efficient service
Jun 1, 2018
Zach is always friendly and positive.
May 24, 2018
Daniel and Nicolas were awesome! Excellent service!
May 21, 2018
thanks for keeping my truck going !
May 21, 2018
Zach and Danial have been great!
May 15, 2018
You found my one tire that had been brought in mistakenly with 3 different tires, 4 days before! I thought it was gone forever! Y'all are amazing and awesome, thank you so much. <3
May 10, 2018
Nick was exceptional. Over a period of days, I had questions about my tires and what to do about them given I would be driving east in a week. He answered and explained clearly the condition of my summer tires. He then took time to look over my past purchases and give me the best pricing possible. I received calls about my alignment and Nick again reviewed to find I was under warranty for an alignment. He was professional and knowledgeable throughout. He also gave me information on the associated companies back east for me. It was the best overall experience I have had with Big O. I gave my experience a 5 star mostly because of Nick
May 7, 2018
Please don't try to sell credit cards of other services
Apr 17, 2018
My agent was Nicholas and he was professional, courteous and extremely helpful. All work was done in a timely manner. I've been a customer since Big O opened in Basalt and have always enjoyed a professional and friendly atmosphere there.
Apr 12, 2018
Good guys. Good service