BIG O TIRES STORE

Store Address
6627 N Thornydale Rd
Tucson, AZ 85741

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4.9 /5
211 reviews

Give Us a Call
(520) 544-2400

Email us
store004084@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • Free Wi-Fi
  • Complimentary Beverages Available
  • Full Diagnostic and Mechanical/Engine Repairs
  • Air Conditioning
  • Complete Suspension (Shocks/Struts/Springs) and Driveline repair
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jul 13, 2018
Easy to deal with, nice people
Business Owner replied on Jul 15, 2018:
Thanks, Steven, for taking the time to share your thoughts! If you ever need anything else from us, please feel free to give us a call or stop by. We look forward to seeing you soon!
Marsha Richards, Owner
Jul 9, 2018
Being a woman, I highly appreciate the honesty and integrity of the service manager at the location on Thonyndale in Tucson, AZ. He is very knowledgeable, ALWAYS tells me what I need. Doesn't try to force me into having additional repairs done that I don't need at this time. As long as I live in AZ, they will always serivce my car. And when it is time for tires.....i will purchase from them.
Business Owner replied on Jul 10, 2018:
Linda, thank you for taking the time to let us know about your experience! We look forward to seeing you soon!
Marsha Richards, Owner
Jul 9, 2018
These guys are great! They have gone out of their way to help take care of my car even when I can't afford the proper fix. They do what they can to help. They don't over sell, and my Dad who is a mechanic always agrees with what they have suggested.
Business Owner replied on Jul 9, 2018:
Thanks for leaving us such a great review, Kristina! We look forward to seeing you soon!
Marsha Richards, Owner
Jul 3, 2018
I am a regular customer because they are friendly, do good work and don't do unnecessary work. I feel I can trust my car with them.
Business Owner replied on Jul 4, 2018:
Thanks for leaving us such a great review, Carolyn! We hope that you have a great day!
Marsha Richards, Owner
Jul 2, 2018
Glad to have the work done.
Business Owner replied on Jul 2, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Marsha Richards, Owner
Jul 2, 2018
This is my favorite place to go for my vehicle. They are very knowledgeable, always smiling, and take the time to explain things in a non condescending way. I wouldn't go anywhere else.
Business Owner replied on Jul 2, 2018:
Amy, thanks for sharing all the details about your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Hope to see you soon!
Marsha Richards, Owner
Jun 18, 2018
Better results then expected, very friendly and efficient.
Business Owner replied on Jun 18, 2018:
Thanks for leaving us such a great review, Arthur! We look forward to seeing you soon!
Marsha Richards, Owner
Jun 7, 2018
Business Owner replied on Jun 13, 2018:
Hi Elizabeth, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Marsha Richards, Owner
Jun 7, 2018
Business Owner replied on Jun 13, 2018:
Michael we're happy you found our staff to be so supportive during your experience here at Big O Tires. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Marsha Richards, Owner
Jun 5, 2018
Great service very welcoming!
Business Owner replied on Jun 6, 2018:
Anna, we're happy you found our staff to be so supportive during your experience here at Big O Tires - Tucson, AZ. We are always more than happy to assist you if anything else comes up. Take care!
Marsha Richards, Owner
May 28, 2018
Even though the store was extremely busy , employees were polite and efficient.
Business Owner replied on Jun 6, 2018:
Chuck, we're happy to hear you had such a positive experience with our team! Thank you and we look forward to your next visit!
Marsha Richards, Owner
May 23, 2018
Great service, I was in and out in about 45 minutes. Front desk person was efficient and took care of our needs with understanding and care. There was no pressure to purchase more than we needed although other/ more options were offered.
Business Owner replied on May 25, 2018:
John, thanks for sharing all the details about your experience with us! We are pleased to have gotten you back on the road in a timely manner. We look forward to seeing you again!
Marsha Richards, Owner
May 15, 2018
Was very convenient to just drop by in the afternoon when it wasn't so busy to get my oil change. The "crew" had my car in an out in less than 30 minutes for an oil change! Very friendly staff!!
Business Owner replied on May 20, 2018:
We're glad to hear that everything was completed quickly and to your satisfaction! If you ever need anything additional, please let us know! Take care!
Marsha Richards, Owner
May 15, 2018
Better if there was a place to wait that didn't small so horribly of new tires. I had to walk around outside where I couldn't smell them.
Business Owner replied on May 19, 2018:
Thanks for your honest feedback, Karen, as we are always looking for ways to improve! Hope to see you again down the road!
Marsha Richards, Owner
May 4, 2018
Shaun's service is second to none. I love the fact that he builds relationships with his customers. Always an interaction, never a transaction. Will always come here for service and refer anybody I can.
Business Owner replied on May 7, 2018:
We always love to receive great feedback, Aaron. We'll pass your comments on to Shaun! We look forward to seeing you soon!
Marsha Richards, Owner
May 4, 2018
Sean and Mike are amazing. Jared is great too. They always treat us like family and one of the biggest differences for us is when something is wrong they SHOW you in person and explain it. That's what builds trust.
Business Owner replied on May 7, 2018:
Thanks for the positive feedback about our team! We hope you continue to choose us for all your automotive needs!
Marsha Richards, Owner
May 4, 2018
1st time at this location, was happy that they could get me in and out on short notice.
Business Owner replied on May 7, 2018:
We're so glad that everything was completed in such a short amount of time! If we can assist you with anything additional, please let us know!
Marsha Richards, Owner
May 3, 2018
Great mechanics with lots of knowledge and if they can not do the work they will advise you where to go (get a computer update for a ford Taurus needs to go to a ford dealers mechanic as they are the only ones that have the equipment to do the work).
Business Owner replied on May 7, 2018:
Thanks for the great feedback! We hope that you have a great day!
Marsha Richards, Owner
May 2, 2018
Thanks, once again to Shawn Amen & his brother Mike. They were both a wealth of knowledge. They explained to me every step in my purchase of NEW wheels. The rest of the crew were also GREAT, they mounted them in a very quick and timely manner. Let me say that the whole crew is a GREAT asset to your store. Very Happy with my experience, Arnoldo P. Gonzalez
Business Owner replied on May 3, 2018:
Hi Arnold, thank you for taking the time to leave a review for us at Big O Tires. We're happy we could meet your expectations! We sincerely value your business and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Marsha Richards, Owner
May 1, 2018
I was scheduled same day, with no issue. Everything was done pretty quickly. The only thing that I would have preferred be better would be communication between the front and back people. I had requested my tires not be rotated, and they were, simply out of habit. So now I have to return to my regular tire store much sooner than I should to have them rotated back. Other than that, no complaints!
Business Owner replied on May 2, 2018:
Tiffany, thank you for taking the time to let us know about your experience. We hope that you have a great day!
Marsha Richards, Owner
Apr 23, 2018
I work in the same shopping center as the Big O Tires location that serviced my vehicle and was beyond pleased with the service I received. This location does not stock the battery that is advertised when you make an online appointment for a battery replacement, so the employee came to my place of business to speak with me directly. He let me know that they don't stock that brand and offered me what they do offer, took my keys and completed the job within 15 minutes. It took so much pressure off of my shoulders and made the rest of my day much smoother. I am beyond grateful for the sense of urgency I was served with!
Business Owner replied on Apr 24, 2018:
Leslie, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Marsha Richards, Owner
Apr 23, 2018
I honestly never been to your place of business. Usually I go to discount tire but they were closed for a company party and I work during the week. I was referred to you and I'm so glad. Everyone was super friendly and I got two new tires and a wheel alignment in such a short wait time. I wish I had known about you sooner. I'll definitely be returning and recommend Big O Tires to anyone.
Business Owner replied on Apr 23, 2018:
Thanks so much for your kind words and recommendation! If there is anything additional we can assist you with, please let us know!
Marsha Richards, Owner
Apr 18, 2018
Gave me a great deal on new tires, including discounts on the alignment and road hazard. Had the work done quickly.
Business Owner replied on Apr 19, 2018:
Amanda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Marsha Richards, Owner
Apr 18, 2018
Dear Marsha, I've been traveling on the road since last August. Through dear friends in Tucson I came to have the privilege of having Sean and Big O service my travel trailer and my truck. The quality of knowledge the interest in the client and the personable ways of Shawn are some of the best I've seen in the business. He really went through things in detail with me explaining why I should purchase the tires I did and them in great detail so that I could understand the pros and the cons of the three different batteries that I purchased. My friends, Andy and Cathy Anderson Who have been doing business with the big all for quite some time as I understand, the words they used to express the quality of work they receive in the service they receive is Big O is ethical. That says a lot the honesty the client care and interested what the client needs are or above and beyond what I have normally experienced over the years. That isn't to say I haven't received good service and other places it's just that I received the best from Shawn and the Big O. It is important for you to know Marcia as the owner and operator of this business that Sean does your business well he represents at Top Notch. I'm very very thankful that I had the privilege to do business with the Big O there in Tucson. God bless, Cathy A Luce
Business Owner replied on Apr 19, 2018:
Cathy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!
Marsha Richards, Owner
Apr 13, 2018
I always have a pleasant experience at Big O. This time, however, the waiting area was pretty grungy. Also, I’m not sure why it took 2 hours to get my new tires put on. I’m sure they were busy, possibly short-handed; I got apologies but no explanation. I’ll keep coming back for the service.
Business Owner replied on Apr 16, 2018:
Thank you for taking the time to share your experience with us, Elena. We will use your feedback to ensure that we improve the quality of services that we provide going forward. Thanks again!
Marsha Richards, Owner