My Store
720 E Baseline Rd
Phoenix, AZ 85042

BIG O TIRES STORE

Store Address
720 E Baseline Rd
Phoenix, AZ 85042

Write A Review

4.8 /5
74 reviews

Give Us a Call
(602) 243-6255

Email us
store004169@bigostores.com

Hours
Mon - Fri 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 4, 2018
I greatly appreciate service the guys were very polite and very attentive to my needs and I will definitely be back if needed
Business Owner replied on Nov 6, 2018:
Thanks so much for this great review, Sharon! We appreciate your business and look forward to seeing you again in the future!
Tony Williams, Owner
Oct 25, 2018
Waiting 3.5 hours for a flat to be repaired is not great service.
Business Owner replied on Oct 28, 2018:
Hello Luis, thank you for taking the time to share your feedback. We will absolutely do our best to refine our levels of service moving forward. If you would like to discuss this matter further, please do not hesitate to reach out to our service department at your earliest convenience. We hope that you have a great day.
Tony Williams, Owner
Oct 24, 2018
I missed the service date on my rear differential, and it acted like it was slipping. When Nick had the service done and added the additive the"Slip" left.
Business Owner replied on Oct 26, 2018:
Dennis, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Tony Williams, Owner
Oct 24, 2018
Mandatory comment*
Business Owner replied on Oct 26, 2018:
Hello, thank you for the high star rating! If there is anything else we can do to assist you, please let us know! We hope that you have a great day!
Tony Williams, Owner
Oct 14, 2018
I would return for further service
Business Owner replied on Oct 14, 2018:
Thanks, Paul, for taking the time to share your thoughts! We look forward to seeing you soon!
Tony Williams, Owner
Oct 2, 2018
The people at Big O Tire really make you want to come back. Great service good attention to detail, and they do extra without charge as a complimentary service. Examples I had missing valve stems and they replaced all four without me buying tires......fantastic!!!!
Business Owner replied on Oct 6, 2018:
Thanks for the great feedback, Elton! We hope that you have a great day!
Tony Williams, Owner
Oct 2, 2018
Keep up the great work and Ralph and Terrance were awesome and very helpful.
Business Owner replied on Oct 6, 2018:
Thanks for the kind words, Maris! You really made our day. We look forward to seeing you soon!
Tony Williams, Owner
Sep 29, 2018
I love the store my experience was excellent Terence and Robert was wonderful Robert fix my car Terence great customer service but all the man they're very professional and very nice I recommend a store to anybody I recommend this tour to my friends I am your customer for life thank you Cindy Taylor
Business Owner replied on Oct 3, 2018:
Thank you for sharing your response to our staff’s outstanding customer service, Cindy! We look forward to seeing you soon!
Tony Williams, Owner
Sep 24, 2018
Great customer service.
Business Owner replied on Sep 25, 2018:
David, thanks for sharing all the details about your experience with us! We hope to see you again soon!
Tony Williams, Owner
Aug 29, 2018
The gentlemen were courteous and always had a smile.
Business Owner replied on Aug 30, 2018:
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tony Williams, Owner
Aug 27, 2018
Best Big’O I’ve been too
Business Owner replied on Aug 28, 2018:
Hi Velia, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Tony Williams, Owner
Jun 25, 2018
Great place.
Business Owner replied on Jun 25, 2018:
Thanks for leaving us such a great review, Mike! We look forward to seeing you soon!
Tony Williams, Owner
Jun 25, 2018
Na
Business Owner replied on Jun 25, 2018:
Your five stars mean a lot to us! Thanks for taking the time to leave your rating!
Tony Williams, Owner
Jun 25, 2018
Took very, very long for just an oil change (4 + hours??!!)
Business Owner replied on Jun 26, 2018:
Jose, your feedback and rating mean a lot to us. We appreciate all constructive feedback, as we are always looking for ways to improve our services. We hope that you have a great day!
Tony Williams, Owner
Jun 21, 2018
Jeremy was terrific!
Business Owner replied on Jun 21, 2018:
Thanks, Robert, for taking the time to share your thoughts about Jeremy! We hope that you have a great day!
Tony Williams, Owner
Jun 12, 2018
Terrence was very helpful
Business Owner replied on Jun 15, 2018:
We are happy to hear that Terrence took such good care of you! Hope to see you soon!
Tony Williams, Owner
Jun 4, 2018
Went to Big O tires all the way around several yrs ago, and put hundreds of dirt road and backcountry miles on them. Developed a slow leak in one and they had me fixed up and out the door in no time and all without any charge. Doesn’t get better than that. Thanks for superior products and great service.
Business Owner replied on Jun 12, 2018:
Thanks for leaving us such a great review, Jeff! Please let us know if there is anything we can do for you; we are more than happy to help!
Tony Williams, Owner
May 23, 2018
Terrance was a great help, although it took about 2 hours longer than expected the service was good. Terrance even stepped in to help out with the changing of my tires to help speed up the process
Business Owner replied on May 25, 2018:
Nathan, thanks for sharing all the details about your experience working with Terrance! We hope to provide you with faster service on your next visit with us! Have a great day!
Tony Williams, Owner
May 5, 2018
I was. Treated with the upmost. Respect and. Most of all. The. Clerk at the front Desk realy expressed that i was Valued as a friend of Big o tires. And. That how that Clerk earnes a pay check. Frim treating the customer as if they are consider a Freind to the Place that he get paid to work there. Honestly he made me feel as if i was a Valied. Freind ti that corporation. Not just a client that paying for. Service. He express a major act of what. Big o tires realy represent. any one that Comes inside that establishment. For. Service is comming to a place that consider not just a paying client. But a Freind of that. Corporation. And that made me feel as if iam not just a number in line for service, iam a Persin whom is Next to be giving. The upmost treatment inspite of the major or minor Service iam receiving. Hevmade me ferl as if my Simple Oil Change was just as major as a complete overhaul. And my cost of that simple oil change was just as valuable to any other service that may have cost $200 or $500. When i was only paying the cost of a simole oil chsnge That was. Professional. Ethics that clerk express to the fullest
Business Owner replied on May 7, 2018:
Thanks for leaving us such a great review, Christopher! Hope to see you soon!
Tony Williams, Owner
Feb 20, 2018
Very friendly and very helpful!!
Business Owner replied on Feb 23, 2018:
Thanks, Katie! We always love to receive great feedback. We'll pass your comments on to the team! We look forward to seeing you soon!
Tony Williams, Owner
Dec 21, 2017
Good experience
Business Owner replied on Dec 21, 2017:
We're happy you had a good experience with us, Celina. Hope to see you soon!
Tony Williams, Owner
Dec 10, 2017
Great experience at this location. I've taken my Nissan and my Kia here on multiple occasions for oil changes and tire rotation and have had reliable service performed each time. Service Advisor Nick Lamont is knowledgeable about vehicle makes and models and has gone above and beyond to assist in proper professional maintenance of my cars. Thank you, Nick, for making my trip to your garage a perfect experience. I will continue to use this location for future service needs.
Business Owner replied on Dec 10, 2017:
Thanks for the great comments! We hope that you have a great day!
Tony Williams, Owner
Jun 5, 2017
Very fast service and the mechanic was very professional. Explained to me the important Infor regarding my car now I am enjoying a smooth ride and a cool A/c. I'll definitely come back
Business Owner replied on Jun 5, 2017:
Rachia, thank you for taking the time to let us know about your experience! We're happy you found our staff to be so helpful during your experience. We hope that you have a great day!
Big O Tires - Phoenix, AZ
May 29, 2017
My tire blew out on my way to work, and this Big O location was the only one open when I needed it. I obviously didn't have an appointment, but they got me in right away and I was finished in an hour. Didn't try to oversell me on the tire, either.
Business Owner replied on May 30, 2017:
Thanks for leaving us such a great review! We are so happy you had such a positive experience with us! We hope that you have a wonderful day!
Big O Tires - Phoenix, AZ
Oct 17, 2016
Exceptional customer service: I took my car to Tempe Kia for oil change and noise from engine. Was told car was 7 days out of warranty and it would cost over $500 for repair. The customer service agent had no care in the world. Right after I got my car I called big o tires told them what was wrong and asked for price for the service and was quoted about $180. I would never go back to dealership Big O has me as a customer forever