My Store
21029 N Cave Creek Rd
Phoenix, AZ 85024

BIG O TIRES STORE

Store Address
21029 N Cave Creek Rd
Phoenix, AZ 85024

Write A Review

5.0 /5
272 reviews

Give Us a Call
(602) 867-1811

Email us
store004195@bigostores.com

Hours
Mon - Fri 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

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Receive special offers, product information and coupons from Big O Tires.

Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Fleet Services
  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • State Inspections
  • Free Wi-Fi
  • Spanish Spoken Here
  • Customer Pick-Up / Drop-Off Service Offered
  • Separate Child Play Area
  • Complimentary Beverages Available
  • Offers Loaner Vehicles
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Nov 12, 2018
Ten year a steady customer; ten years a happy customer!
Nov 12, 2018
Always great service from our friends at Big O!
Nov 9, 2018
Dan at the Cave Creek store has taken great care of both mine and my wife vehicle. Fair and honest would recommend to whoever asks
Business Owner replied on Nov 14, 2018:
Thanks for the great feedback, Robert! We're so pleased to hear that you enjoyed your visit with Dan. Hope to see you soon!
Your Big O Tires Service Team
Nov 1, 2018
I was a walk in and yet they got my car in for an oil change, completed it in a timely manner. The gentleman that helped me at the register was friendly, informative and gave great service.
Business Owner replied on Nov 5, 2018:
Marilyn, this is great information to share with the team. We hope that you have a great day!
Your Big O Tires Service Team
Oct 26, 2018
The fellas at BigO have always been totally respectful and polite in any of my dealings
Business Owner replied on Oct 29, 2018:
Thanks, Cheryl, for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with our staff. Hope to see you again soon!
Your Big O Tires Service Team
Oct 22, 2018
They always take good care of me and my car. They are honest and knowledgeable.
Business Owner replied on Oct 24, 2018:
Thanks for the great feedback, Annemarie! If you're ever in need of more help, please let us know. Hope to see you soon!
Your Big O Tires Service Team
Oct 22, 2018
A great experience
Business Owner replied on Oct 24, 2018:
Thanks for the great feedback, Mary! We're so pleased to hear that we were able to help you out. Hope to see you soon!
Your Big O Tires Service Team
Oct 18, 2018
Service was great.Explained every thing.Very friendly staff. Great experience. Will get all my business.
Business Owner replied on Oct 21, 2018:
Thanks, Richard, for taking the time to share your thoughts! We look forward to seeing you soon!
Your Big O Tires Service Team
Oct 17, 2018
Always receive excellent service. I do not like to go anywhere else.
Business Owner replied on Oct 20, 2018:
Scott, thank you for choosing us for your service needs! We look forward to seeing you soon!
Your Big O Tires Service Team
Oct 12, 2018
Best place in town!!!’
Business Owner replied on Oct 13, 2018:
Thanks for the great feedback! We look forward to seeing you soon!
Your Big O Tires Service Team
Oct 11, 2018
Mike did an exceptional job, my tires needed rotation and I mentioned I thought I heard a nail in one of the tires. We were able to put on the donut tire. Then they mentioned they might not receive the tire until the next day. I was distraught, because riding on a donut tire is precarious to me. To my surprise he called within a few hours and was able to put a new tire on, I was ecstatic. Excellent customer service and quality work, my car and tires are happy. Thank you for your both effort and amazing customer service. The Defender Michelin tire has been a challenge, but the new ones are better than the original tire, a new production run must of occurred.
Business Owner replied on Oct 13, 2018:
Trish, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Your Big O Tires Service Team
Oct 10, 2018
Thank you so much for all your help with my tire. All the guys were great to deal with, very helpful with all the back and forth we had to do to get it fixed and covered under the warranty.
Business Owner replied on Oct 11, 2018:
Thanks for leaving us such a great review, Rachel! We look forward to seeing you soon!
Your Big O Tires Service Team
Oct 4, 2018
These guys are awesome! It was the end of a long work day. I started my car to find one tire had 9 psi in it. I stopped by my car dealership. They told me they don't patch tires but they did put air in it. I called my local Big O. Although it was near closing time, they told me to bring the car in. Their customer service is beyond expectation. Thank you, to the Big O team on Cave Creek Road!
Business Owner replied on Oct 8, 2018:
Candy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Your Big O Tires Service Team
Oct 3, 2018
Keep up the good work!
Business Owner replied on Oct 6, 2018:
Thanks for the great comments! We hope that you have a great day!
Your Big O Tires Service Team
Oct 1, 2018
Service was very good. Good job guys.
Business Owner replied on Oct 4, 2018:
Hi Scott, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Your Big O Tires Service Team
Sep 28, 2018
words go here
Business Owner replied on Oct 3, 2018:
Hello, thank you for the high star rating! If there is anything else we can do to assist you, please let us know! We hope that you have a great day!
Your Big O Tires Service Team
Sep 21, 2018
Your customer service needs improvement when Dan is out.
Business Owner replied on Sep 22, 2018:
Robert, this is great information to share with the team. We hope that you have a great day.
Your Big O Tires Service Team
Sep 17, 2018
My receipt says TPMS Warning Lights On. This was not mentioned to me. I googled it. It is tire pressure monitoring lights which i don’t think my vehicle is equipped. STRANGE!
Business Owner replied on Sep 18, 2018:
Thank you for your feedback, Vicki! If you have any questions or concerns, please give us a call and we will be more than happy to help. We hope that you have a great day!
Your Big O Tires Service Team
Aug 31, 2018
This store is my favorite for auto service. They treat customers like royalty.
Business Owner replied on Sep 2, 2018:
Thanks, Jerry! We hope that you have a great day!
Your Big O Tires Service Team
Aug 27, 2018
Great & quick professional service, as always.
Business Owner replied on Aug 28, 2018:
Thanks, Cathy, for taking the time to share your thoughts! We look forward to seeing you soon!
Your Big O Tires Service Team
Aug 6, 2018
As always, the Big O team (101 & Cave Creek) was friendly and courteous and went way beyond our expectations. I would highly recommend them to anyone needing any kind of service.
Business Owner replied on Aug 7, 2018:
Bill, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Your Big O Tires Service Team
Aug 6, 2018
Dan always nails the service for our family vehicles.
Business Owner replied on Aug 7, 2018:
Thanks for highlighting Dan in your positive review! We look forward to your next visit!
Your Big O Tires Service Team
Jul 30, 2018
Just went in to get a screw removed from my tire. Garrett was very helpful and I was in and out in 20 minutes!
Business Owner replied on Jul 31, 2018:
Megan, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Your Big O Tires Service Team
Jul 25, 2018
I gave a copy of my bill to friend, so they can compare service. Friend is not happy with his service place.
Business Owner replied on Jul 25, 2018:
Thanks for the great feedback, Alice! We look forward to seeing you soon!
Your Big O Tires Service Team
Jul 14, 2018
I was assisted by Michael and Nick throughout my latest experience. The team at the Cave Creek and 101 location are amazing. I’ve been going to that location for years getting my oil changed. I finally had an issue where one of my tires blew and I took it to the guys and gals at this location because I trust them over anyone else in the valley. They even priced matched the tire after I had found a cheaper option from the one they had quoted me. They offered to get me in the same day for replacement which was terrific. I’ve never been able to say I trust a professional car shop but I do trust the team at this location. I often tell my wife I could hangout with all the guys at the front desk since I’ve gone there for so many years. I appreciate all you guys do and thanks providing such a great customer experience while holding a high degree of integrity!
Business Owner replied on Jul 15, 2018:
Ryan, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope that you have a great day!
Your Big O Tires Service Team