BIG O TIRES STORE

Store Address
3465 E Baseline Rd
Gilbert, AZ 85234

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4.9 /5
64 reviews

Give Us a Call
(480) 892-0903

Email us
store004194@bigostores.com

Hours
Mon - Fri 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jul 9, 2018
The entire staff was amazing. Came in there needing 2 trailer tires. Expected to drop off. Employee who helped us (forgot name sorry) said he had staff that could change while we waited. Was in and out in less than 30 minutes. Great customer service. Entire staff is doing it right!
Business Owner replied on Jul 10, 2018:
Douglas, thanks for sharing all the details about your experience with us! We look forward to seeing you soon!
Tony Williams, Owner
Jul 9, 2018
Rudy went above and beyond.
Business Owner replied on Jul 9, 2018:
Thanks for the great comments, Bob! We look forward to seeing you soon!
Tony Williams, Owner
Jun 18, 2018
Good customer service
Business Owner replied on Jun 19, 2018:
That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service!
Tony Williams, Owner
Jun 15, 2018
Great service. Always friendly. Try to get me in and out as quickly as possible. Very knowledgeable!
Business Owner replied on Jun 17, 2018:
Ann, thank you for taking the time to let us know about your experience! Hope to see you soon!
Tony Williams, Owner
Jun 10, 2018
Great service, fast service.
Business Owner replied on Jun 14, 2018:
Thanks, Cassondra! Hope to see you soon!
Tony Williams, Owner
Jun 8, 2018
Friendly and helpful group of guys, glad they didn’t try to upsell me like most places!
Business Owner replied on Jun 14, 2018:
Thanks for the great comments! We hope that you have a great day!
Tony Williams, Owner
Jun 7, 2018
I really felt like they cared!
Business Owner replied on Jun 13, 2018:
Hi Krystal, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Tony Williams, Owner
May 29, 2018
Satisfied customer
Business Owner replied on Jun 7, 2018:
Joe, your satisfaction means a lot to us! We hope to be of service to you again!
Tony Williams, Owner
May 21, 2018
Great customer service
Business Owner replied on May 22, 2018:
Thanks, Sonali! Hope to see you soon!
Tony Williams, Owner
May 21, 2018
Came in early and had 1 hour to repair a flat. Was out in about 30 minutes. Everyone was very helpful and fast! Will definitely recommend to anyone who needs tire service.
Business Owner replied on May 22, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! Hope to see you soon!
Tony Williams, Owner
May 21, 2018
Always friendly and efficient service.
Business Owner replied on May 22, 2018:
Bob, thank you for taking the time to let us know about your experience! Hope to see you soon!
Tony Williams, Owner
May 20, 2018
This is my second time coming to this location. The customer service here is excellent. The staff here goes out of there way to make sure everything is taken care of. I will continue to recommend this Big O Tires location to my friends and family.
Business Owner replied on May 22, 2018:
Thanks for the great comments! Hope to see you soon!
Tony Williams, Owner
May 15, 2018
This visit was much better, I was greeted with my appointment and my car was serviced in a acceptable time frame.
Business Owner replied on May 20, 2018:
Jeff, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Tony Williams, Owner
May 3, 2018
Second time bringing in my car for a tire repair which is still coveted undet warranty and it was quick and the customer service is great
Business Owner replied on May 6, 2018:
Shaun, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Tony Williams, Owner
Apr 22, 2018
We are new to mesa went to Big O greeted by Jarod he was very friendly great customer service we have made Big O our store for both vehicles for all our needs thank you
Business Owner replied on Apr 23, 2018:
Thanks for leaving us such a great review, Veronica! It means a lot to have earned your trust and business with us. We look forward to seeing you soon!
Tony Williams, Owner
Nov 10, 2017
I have been going to this location for years now and I love it here! The last couple of times I have been here I noticed that they have a different staff and the service changed a little bit. I mentioned it to Chris Carrillo and he went above and beyond to make my experience great! He was such a huge help and I will continue to go here just because of him. I also got my mom to bring her truck to his location for now on.
Business Owner replied on Nov 13, 2017:
Dani, thank you for taking the time to let us know about your experience! We truly appreciate your years of continued business, and we're looking forward to your next visit! Thanks again!
Tony Williams, Owner
Oct 9, 2017
Good experience
Business Owner replied on Oct 12, 2017:
Thanks for the great comments! We hope that you have a great day!
Tony Williams, Owner
Aug 29, 2017
Absolutely fabulous!!!! Very professional, very helpful and very adept!!! I was made super comfortable with coffee, doughnuts, even popcorn!! All the while i witnessed no slacking!! Staff worked tirelessly!!! I have NEVER received such non bias service here in Arizona. As a strong BLACK female seeking service for a BLACK car with tags that announce BNBLACK, and despite the negative racial conflicts in our countrt, not ONCE did i feel unwelcomed or unfairly treated!!! They ALL deserve raises..ok..awards...ok..pat on back? Value them...they deserve it!!! Im singing your organizations praise!! Ive got a large audience listening too...as we all know...word of mouth marketing can,make or break ya!!! Youve done well!!!!!! English teacher very happy!!!! Thanks for excellent service!!!
Aug 1, 2017
I had an extended wait for my tire, was not delivered when supposed to be, but manager and staff were great and called as soon as it arrived. Was over all a good experience for me.
Business Owner replied on Aug 2, 2017:
Laurie, thank you for taking the time to let us know about your experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope that you have a great day!
Tony Williams, Owner
Jul 25, 2017
Fantastic customer service! Before I even got inside the store I was met out in the parking lot by an employee. My needs and concerns were addressed professionally, and politely.
Business Owner replied on Jul 26, 2017:
Thanks, Brandon! We strive to provide the absolute best in customer service so we are thrilled to have read your review. We hope that you have a great day!
Tony Williams, Owner
Jul 20, 2017
i just moved into area and was looking for a go to place for my autos needs. The Big O Rep was very professional and was impressed that they take the time to look over whole vehicle.
Business Owner replied on Jul 20, 2017:
Michael, thank you for taking the time to let us know about your experience! We hope that you have a great day!
Tony Williams, Owner
Jun 15, 2017
George was awesome. I was from out of town and couldn't get in at the dealership. My friend Lisa Preston recommended this Big O Tires. George got me right in and took great care of me. While I was waiting he had a baligerant intoxicated customer that he handled with grace and professionalism. Some of the BEST service I have EVER received.
Business Owner replied on Jun 16, 2017:
Thanks for leaving us such a great review, Tammy! Its great to hear that George took such good care of you. We hope that you have a great day!
Tony Williams, Owner
May 31, 2017
I was having issues with a power steering leak on my Buick LaCrosse super which apparently there are only a few of these cars. These guys tried everything they could to fix it but could not find the correct part any where. Long story short the manager Jorden got my car down to the dealer he also made sure I had a rental car until it was fixed. Every one was very nice and helpful these guys really went above and beyond to get my car back on the road .
Business Owner replied on Jun 2, 2017:
Laurie, thank you for taking the time to let us know about your experience! We're happy to hear we were able to go above and beyond for you! Please let us know if there is ever anything else we can do for you! Have a great day!
Big O Tires - Gilbert, AZ
May 29, 2017
Every time I come to this location everyone is so helpful and very patient with all my questions. Never had a bad experience.
Business Owner replied on May 30, 2017:
Thanks for the great comments, Hannah! Please let us know if there is ever anything else we can do for you!
Big O Tires - Gilbert, AZ
May 25, 2017
Matt McGrath and the engine mechanic were very very helpful and knowledgeable. They were compassionate and did their best to get the car in drivable condition.This was out daughters first car which we were starting to think was a bad purchase due to the many problems we discovered a week after purchase. They are the best and we recommend them to all our friends and family !
Business Owner replied on May 25, 2017:
Thanks, Mark! Hope to see you soon!
Big O Tires - Gilbert, AZ