My Store
2550 E Germann Rd
Chandler, AZ 85286

BIG O TIRES STORE

Store Address
2550 E Germann Rd
Chandler, AZ 85286

Write A Review

4.8 /5
68 reviews

Give Us a Call
(480) 726-0077

Email us
store004205@bigostores.com

Hours
Mon - Fri 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

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Tire Services

  • Free Alignment Check With Printout
  • Free rotation with new tire purchase
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing

Other Services

  • Free Brake Inspection (no appointment needed)
  • Free 22-Point Vehicle Inspection (no appointment needed)
  • Free Battery & Electrical Check
  • Free 5-Minute Wiper Blade/Bulb Inspection
  • Free Local Shuttle Service
  • Complete Owner's Manual Scheduled Maintenance Services
  • Good/Better/Best Oil Change Options (with free top-off service)
  • And More!

* Services offered may vary by location.

Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions than answers. Questions like "What is rotor resurfacing... and how much will it cost?" And "What on earth is that clunking sound?!" For many years, Big O Tires customers have trusted us to offer straight answers and top-notch services. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Not sure when your vehicle's due for routine maintenance services? Drop by, and we'll look it up for you!

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Note: Any recommendations provided on www.bigotires.com are general in nature. Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the vehicle manufacturer or an associate at your local Big O Tires store for vehicle specific recommendations. The names and descriptions of services are general in nature. Actual service offerings vary by location, and not all stores offer all services! The availability of our oil change service and the use of Valvoline oil products varies depending on the Big O Tires location near you. Please contact a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Sep 18, 2018
I barely made it to the store on my spare donut tire. It was after 5pm and I was happy to see they were still open. They got me in quickly, immediately figured out what was wrong with my tire, and installed a new tire quickly. I appreciate everyone who was there to help me, they all seemed to care about making sure your vehicle is well taken care of. Great work!
Business Owner replied on Sep 19, 2018:
Shawna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. Thank you and we hope to be of service to you again!
Tony Williams, Owner
Sep 17, 2018
Called Big O because I lost the locking lug nut key and had to change a tire. Jeff said to bring the truck over and see what he can do. He was able to find a lug nut key and help me out.
Business Owner replied on Sep 18, 2018:
Anthony, thank you for taking the time to let us know about your experience! We're so pleased to hear that we were able to help you out. We hope that you have a great day!
Tony Williams, Owner
Sep 15, 2018
Very polite and professional!
Business Owner replied on Sep 16, 2018:
Richard, thanks for sharing details about your experience with us! We hope that you have a great day!
Tony Williams, Owner
Sep 8, 2018
I purchase 4 tires for my new truck 3 weeks prior to this review. My tire pressure indicator begin to fail. I called Big 0 and spoke with Jeff Gorman. He advised me to bring the truck in and he would FIX it. I was at the store 30 minutes, the truck was fixed and they replaced the sensor at no charge. Those sensors are not cheap. Thanks Jeff.
Business Owner replied on Sep 9, 2018:
Hello William, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Tony Williams, Owner
Sep 3, 2018
Been here a couple times and I have zero complaints. Honest up-sales with no pressure, comfy waiting area with water/coffee/snacks, and prices are always fair. Great shop!
Business Owner replied on Sep 5, 2018:
Thanks, Joby! We hope that you have a great day!
Tony Williams, Owner
Sep 2, 2018
Wait was a little longer ng bilut overall good experience!!
Business Owner replied on Sep 5, 2018:
Thanks for leaving us such a great review, Steve! Hope to see you soon!
Tony Williams, Owner
Aug 27, 2018
Great costumer service! I will recommend this store to all my friends!
Business Owner replied on Aug 28, 2018:
Thanks for the kind words and recommendation of our store! You really made our day. We look forward to seeing you soon!
Tony Williams, Owner
Aug 27, 2018
Honest!
Business Owner replied on Aug 28, 2018:
Thanks, Chad, for taking the time to share your thoughts! We hope that you have a great day!
Tony Williams, Owner
Aug 22, 2018
In and out on time, on price quoted. No surprises. Clean and friendly.
Business Owner replied on Aug 23, 2018:
Thanks for the great feedback, Mike! Hope to see you soon!
Tony Williams, Owner
Aug 13, 2018
Jeff is good in customer service
Business Owner replied on Aug 15, 2018:
Thanks, Siu, for taking the time to share your thoughts! We hope that you have a great day!
Tony Williams, Owner
Jul 30, 2018
Good job
Business Owner replied on Jul 31, 2018:
Thanks for leaving us such a great review, Andrew! We look forward to seeing you soon!
Tony Williams, Owner
Jul 23, 2018
Very great place to get service done like oil changes, break fluid drained & transmission flushed out I got to drop my car off an they got the work done on my car while I was at work very outstanding business they have going on here with very nice employees Justin is a very helpful he got to help me with scheduling my appointment an getting me in & out of there ☺️ Thanks Big O Tires!
Business Owner replied on Jul 23, 2018:
Danielle, thanks for sharing all the details about your experience with us! We hope that you have a great day!
Tony Williams, Owner
Jul 5, 2018
They are very good at working on our vehicles but they seem understaffed. You get a lot of "I can't do that but some one will be right with you" at the front counter. These are workers coming to the desk to check on things, not their fault, but if the counter guy has to go back into the service bays, and he always does, he's gone for a while, like he has to answer questions, talk to techs, etc. A new position for a full time desk-only person might help. Hearing the phone ring constantly kind of makes you want to pick up the phone and apologize to that person, then tell them you have been standing there a lot longer than they have been calling. Standing around for a while sucks. It always sucks for the customer regardless of the metrics in the last management meeting. The waiting room is nice, really, but if I wanted to wait at a tire shop, well, no one wants to do that. Service is great, waiting around in the lobby to get checked in and out gets a little long. We are still going to use Big O but get the front desk process smoothed out with a lower paid check in/out person. I like knowing the manager is checking me in but I'd talk to Forest Gump if it was faster.
Business Owner replied on Jul 6, 2018:
Thanks for the great feedback! We look forward to seeing you soon!
Tony Williams, Owner
Jul 3, 2018
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Business Owner replied on Jul 5, 2018:
Thanks for the great rating, Steven! We look forward to seeing you soon!
Tony Williams, Owner
Jun 28, 2018
When we drove away the tire pressure lights came on. So they did not check the tires after the rotated them. We went to Discount Tire to get the pressure put in because it is a heavy duty truck and needs 80 pounds in the rear tires. They told us that they were not rotated properly. Now we have an appointment at Discount Tire to get the tires properly rotated.
Business Owner replied on Jun 28, 2018:
Thanks for taking the time to share your thoughts. If you have any further questions, please give us a call. We're always happy to help!
Tony Williams, Owner
Jun 7, 2018
The guys did a great job. Jeff Gorman made me feel very comfortable doing business with him.
Business Owner replied on Jun 13, 2018:
Iisa, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again!
Tony Williams, Owner
Jun 7, 2018
Didn't try to up-sell. Called me with upsates - no surprises. Finished on time, under the estimate.
Business Owner replied on Jun 13, 2018:
Michael, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Big O Tires. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tony Williams, Owner
May 30, 2018
Excellent customer service! Greg ROCKED it! He really went above and beyond with assisting me with all my inquisitive questions. I appreciated his candid, yet professional demeanor, as I gave him 21 questions about my car! He did not disappoint! I will highly recommend this store in the future. Thanks, for a good experience!#GREGFTWROCKSTARSTATUS
Business Owner replied on Jun 7, 2018:
Cinamon, thank you so much for sharing your wonderful response to the quality of service that Greg provides! We appreciate your recommendation, and look forward to seeing you again!
Tony Williams, Owner
May 26, 2018
I have been coming to this stop for the last couple of years. I truly appreciate how kind and helpful the staff is here. Because of the consistency of having the same staff and their expertise I think they know my car better then me! Especially Greg. As a female I completely trust the staff here to help keep my car safe for me. Kept up the great customer service!
Business Owner replied on May 31, 2018:
We're glad our staff provided great service! If you're ever in need of more help, please let us know!
Tony Williams, Owner
May 4, 2018
Fast and friendly.Knowledgable ,
Business Owner replied on May 7, 2018:
Thanks, Robert, for taking the time to share your thoughts! We are happy to have provided you with fast and friendly service. We hope that you have a great day!
Tony Williams, Owner
Mar 12, 2018
Took a little longer than expected with an appt scheduled.1/ 1/2 hrs.
Business Owner replied on Mar 12, 2018:
Robert, we appreciate you taking the time to give us your feedback. Thank you, and we hope you will consider us again in the future. Take care.
Tony Williams, Owner
Mar 9, 2018
Since moving to Chandler this specific Big O Tires has always treated my wife and I fantastic. Store Manager Jeff always been friendly and more like family versus a customer. Greg also has shown superb customer service. Thanks Big O
Business Owner replied on Mar 9, 2018:
Donald, we are so happy to read such a great review about Big O Tires. Thank you, and we look forward to your next visit!
Tony Williams, Owner
Jan 20, 2018
Forgot to rotate the spare in, but the experience was so good, I don't care! Thanks Jeff, GO CUBS
Business Owner replied on Jan 21, 2018:
Mike, thanks for sharing all the details about your experience with us! Thanks again!
Tony Williams, Owner
Jan 15, 2018
I was excellent!
Business Owner replied on Jan 15, 2018:
We always love to receive great feedback. We'll pass your comments on to the team! Thanks again!
Tony Williams, Owner
Dec 14, 2017
I can’t say enough about the service at this Big O Tires. They have helped me so many times. Fabulous.
Business Owner replied on Dec 15, 2017:
Angeline, we're happy to have provided good service for you. Hope to see you soon!
Tony Williams, Owner